Privacy Policy

1. Introduction

Welcome to H&A Store (“we,” “us,” “our”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website, mobile app, and services (collectively, the “Platform”).

By accessing or using our Platform, you consent to the collection and use of your data as described in this policy.

2. Information We Collect

2.1 Direct Collection

We collect personal information when you:

• Register an account (name, email, phone number, business details)
• Place an order (billing/shipping address, payment details)
• Contact customer support

2.2 Automatic Collection

When you use our Platform, we may automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, and interactions
• Cookies & Tracking Technologies: To enhance user experience

2.3 Third-Party Data Collection

We may collect information from trusted third-party sources, such as social media logins, payment providers, and analytics services.

3. How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support and resolve issues
• Personalize your shopping experience
• Improve our services through analytics
• Send marketing emails and promotions (you can opt out anytime)
• Comply with legal and regulatory obligations

4. Data Sharing & Retention

4.1 Third-Party Sharing

We may share your data with:

• Payment processors (for secure transactions)
• Logistics partners (for order fulfillment)
• Marketing & analytics services (for insights and improvements)

We do not sell or rent your personal data to third parties.

4.2 Data Retention

We retain your data as long as necessary for service delivery and legal compliance. When no longer needed, we delete or anonymize it.

5. Cookies & Tracking Technologies

5.1 Use of Cookies

Cookies help us improve your experience by:

• Storing login preferences
• Analyzing site performance
• Enhancing marketing campaigns

5.2 Managing Cookies

You can modify cookie settings in your browser. However, disabling cookies may affect certain Platform functionalities.

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no method is 100% secure. If you suspect unauthorized access, please contact us immediately.

7. Your Rights

You have the right to:

• Access & correct your personal data
• Opt out of marketing communications
• Request deletion of your account data (subject to legal limitations)

To exercise these rights, contact our support team.

8. Policy Updates

We may update this policy periodically. Changes will be posted on our website, and continued use of our Platform signifies your acceptance of the revised policy.

9. Contact Us

For privacy-related inquiries, please contact:
? Email: support@handastore.com
? Address: D-67 M SITE, Super Highway, Phase #1, Scheme 33, Karachi, Sindh 74600, Pakistan