2. Privacy and Cookie Policy
2.1. Information Collection
- Direct Collection: We collect information you provide during registration, order placement, or customer support (e.g., name, email, contact details, payment information, and business credentials).
- Automatic Collection: We automatically collect data such as IP address, device information, browsing behavior, and cookies to improve our services.
- Third-Party Sources: Information may also be obtained from third-party verification services and social media platforms (with your consent).
2.2. Use of Information
- Service Delivery: To process orders, provide customer support, and manage your account.
- Personalization: To tailor the Platform’s experience and offer personalized recommendations.
- Marketing: To send promotional communications (you may opt out at any time).
- Analytics: To monitor and improve our services through usage analytics.
2.3. Data Sharing and Retention
- Third Parties: We may share your information with trusted service providers (e.g., payment gateways, logistics partners) strictly for fulfilling your orders and improving service quality.
- Retention: Personal data is retained only as long as necessary to fulfill the purposes outlined herein or as required by law. When no longer needed, data is deleted or anonymized.
2.4. Cookies and Tracking Technologies
- Cookies: We use cookies and similar tracking technologies to enhance user experience, track user interactions, and analyze trends. Essential cookies are necessary for Platform functionality; non-essential cookies can be managed through your browser settings.
- Control: You can adjust cookie settings via your browser. However, disabling cookies may impact your ability to use some features of the Platform.
2.5. Data Security
We implement industry-standard technical and organizational measures to safeguard your personal data. Although we strive to protect your information, no method is completely secure. Please notify us immediately if you suspect any breach of security.
2.6. Your Rights
- Access & Correction: You may request access to or correction of your personal data.
- Opt-Out: You have the right to opt out of marketing communications.
- Data Requests: Requests for data deletion or restrictions can be directed to our customer support. We will respond in accordance with applicable laws.