H&A Store

Order Confirmation: All orders undergo confirmation before processing.
Payment Options: Cash on Delivery (COD) orders require the total amount ready upon delivery. Online payments will be processed upon successful payment confirmation.
Order Tracking: Easily track your order through our website or provided tracking information.
Processing Time: Orders processed within 1-2 business days of confirmation.
Delivery Time: Estimated delivery time is 5-7 days. Remote areas or high-demand seasons may experience longer delivery times.
Availability: Ensure availability during the provided delivery window. Reschedule or coordinate if unavailable.
Secure Packaging: Products are securely packaged to ensure safe delivery.
Quality Assurance: Our commitment to quality extends from order confirmation to delivery.·
Customer Support: Reach out to our customer support team for assistance throughout the process. ·
Returns and Exchanges: Refer to our policy for details on product returns and exchanges. PLEASE REFER TO OUR RETURNS&EXCHANGE POLICY. (add link) ·
Feedback: Share your experience through our customer feedback channels.
Holidays and Weekends: Delivery may be affected during holidays and weekends.
Communication: Stay informed through order confirmation and shipping updates via email or SMS.

Do not open the parcel before making payment to the rider; opening before payment is not allowed.
After receiving the parcel, make an unboxing video without any cuts or pauses within 48 hours in case you have to file any complaint regarding your parcel.